Case studies

Evidence, decisions
and clearer direction.

Selected engagements showing how Less Friction Digital examines complete experiences, identifies the friction worth solving and turns evidence into useful next steps.

Funky Stickables sample client report coverCURRENT BAND 50–59 · POTENTIAL 90–94, SUBJECT TO IMPLEMENTATION AND REASSESSMENT

Funky Stickables

Turning a broad product range into clearer ways to begin.

A review of the live shopping experience followed by a redesigned homepage direction and a roadmap for product discovery, personalisation and checkout.

  • Experience score bands
  • Audience and journey definition
  • Homepage UX and UI direction
  • Prioritised implementation roadmap
Read the case study →
Creative Kids Lab sample client review report coverECOMMERCE UX REVIEW · SELECTED CLIENT REPORT

Creative Kids Lab

Reducing friction across a colourful ecommerce journey.

An independent evaluation of the homepage, navigation, product discovery, collection pages, personalisation, contact and cart experiences across desktop and mobile.

  • Complete experience review
  • Page by page findings
  • Prioritised recommendations
  • Example interface directions
Read the case study →

Your experience

Bring us the journey that feels harder than it should.

Start the conversation →